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24 Hours a Day.

Have a question or need help? Our support team is online around the clock — reach us on WhatsApp, email, or live chat and get a response in minutes.

WhatsApp Response
Under 5 minutes
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Email Response
Under 2 hours
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Support Hours
24/7 — 365 days
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💬 Chat on WhatsApp ✈️ Message on Telegram ✉️ support@sonixiptv.com
💡 Quick Answers
How do I activate my free trial?
Visit our free trial page — no credit card needed. Credentials sent instantly to your email.
My stream is freezing — what do I do?
Switch servers in your IPTV app or contact us on WhatsApp — most issues fixed in under 5 minutes.
How quickly will I get my credentials?
Instantly after payment — usually within 1–2 minutes. Check spam if not received.
Can I use Sonix on multiple devices?
Yes — install on unlimited devices. Standard plans allow 1 stream at a time. Contact us for multi-connection packages.